|
Client Testimonials
The following are comments from our clients. Just click
on a topic of interest:
A senior executive
at a leading property-casualty insurer speaks of
transformation....
"Transformation requires a paradigm
shift in the people of an organization, from the design team all the way to the
ordinary worker. Paradigm shifts do not occur by formula, algorithm, or
canned approach. They occur by alchemy. Once achieved, they require
physically, emotionally, mentally, and sometimes even spiritually, accepting
something you've never seen, don't necessarily understand, but now truly believe
in - like better jobs, better service, and being treated differently.
Carol Rady and Quantum Consulting are
outstanding at marking the path to that moment when the paradigm shifts."
A client who was
head of customer service speaks of creativity.....
"Quantum takes your problems or
issues and makes you think of them in a completely different direction than you
thought of on your own. I have to say with all sincerity that working with
you [Quantum] was one of the best learning experiences of my life. It
taught me to think in more creative ways and I still use those thought processes
every day."
The CIO of one
organization compared his experience with Quantum to
other consultants.....
"Some consultants try to make you think their ideas are yours. You end
up feeling as if they came in with an agenda they needed to achieve to be
successful. Quantum comes in with no agenda, adapts to your problem
situations and facilitates the work group to come to the best solutions based on
creative ideas and effective analysis."
A company's
president also noted Quantum's
creativity and facilitation strengths.....
"Your ability to take a large group of people with diverse opinions and turn
them into a productive, creative design team is fantastic. Your
facilitation skills are the best I have seen."
A high level member
of a design team at a leading insurance company has this to say about Quantum's
balanced approach......
"Quantum has a very strong focus on balancing robust business solutions with a
strong understanding of organization 'behavior' and the 'doability' of
implementation. They take their work very seriously and treat your bottom
line like their bottom line."
Five V.P's. at a
leading insurance company talk about the ongoing results achieved from a
redesign effort at an acquired company where they were members of the design
team.....
"Don, John, Dennis, Toni and I
were in a meeting with all of [a leading insurance company's] Middle Management
this week. Middle market had a very good year in 2006 and we think much of it is
due to processes we put into place as a result of [prior company's] Redesign
project. You should be proud! That experience continues to be viewed as a
highlight of our careers. Thanks for being part of it!"
Feedback from an
executive at a managed care company on Quantum's work
ethic.......
"A real differentiation from the
flood of consultants out there. Quantum consultants are not afraid to roll
up their sleeves and do real work with their clients. They've had real
jobs and they lend personal integrity, commitment and caring to their clients."
| 
